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A Safe Place

Our mission is to provide a safe place for victims of domestic violence to escape the abuse and make positive change in a supportive atmosphere

 

 

Founded in 1985 in West Plains, MO by Peg Shaw

Has had the primary shelter since 2004

Currently Has two outreach offices and two resale shops.

Currently serving 8 counties: Carter, Douglas, Howell, Oregon, Ozark, Shannon, Texas, and Wright

Victims of domestic violence come from all walks of life - all cultures, all income groups, all ages, all religions, all genders. They share the feeling of helplessness, isolation, guilt, fear, and shame.

We are now hiring!

Want to to be a part of the team? Send your resume and cover letter to outreach@christoshousemo.org with the job title you are applying for in the subject line.

Or mail in your resume and cover letter to PO Box 771, West Plains, MO 65775

 

Outreach Advocate

JOB DESCRIPTION

SUMMARY

This person should know, understand, and support the mission of Christos House. The Advocate is responsible for all support/direct services (short-term strategies for intervention) to survivors of domestic and sexual violence; the foremost responsibility is to facilitate each participant's immediate plan of action. The advocate works with the participant from the initial point of contact on the issues of crisis intervention, domestic and sexual violence education and specific short-term goals to make the participant and their children physically and emotionally safe. This position requires the ability to work independently, ability to accomplish goals, be a clear communicator, be patient, have flexibility, provide excellent service, and to travel between counties of service.

QUALIFICATIONS

Education

Required high school diploma or equivalent
Required leadership experience
Preferred College degree or 1 years' experience in a related field

Other

Valid MO Driver's License
Meets all MO state statutes/guidelines of being an insured driver
Reliable transportation
Able to pass a background check

Skills

Strong understanding of the issue of domestic and sexual violence
The ability to work with people of various ethnic, racial, and socioeconomic backgrounds
The ability to remain patient and calm during stressful situations
Excellent verbal and written communication
Computer skills (Microsoft Office, Excel, etc.)
Record keeping
Public Speaking

Personal Characteristics

Friendly and Polite
Integrity
Organized
Accountable
Self-motivated
Problem Solving
Maintain Positive Interpersonal relationships
Dependable
Ability to Multitask

Working Conditions and Physical Requirements

Work is normally performed in a typical interior work environment
Driving to supported county locations (eight counties) is required
Lifting up to 35 pounds

Core Mission Principles

Mission Driven
Team Work
Results Oriented
Commitment to Organization
Communication
Exhibits Professional Conduct
Flexibility
High Integrity
Initiative
Concerned for Safety
Attentive to customer activity
Daily Housekeeping duties
Organized safe displays of products

Duties

Screens and conducts initial intake with all people requesting services
Conducts intake interviews and provides orientation and follow-up to outreach clients
Provides follow-up to new and established participants
Provides survivors with crisis intervention, ongoing crisis peer counseling and domestic/sexual violence education, including empowerment/self-advocacy education

 

 

Shelter Advocate

JOB DESCRIPTION

This person should know, understand, and support the mission of Christos House. The Shelter Advocate is responsible for all support/direct services (short-term strategies for intervention) to survivors of domestic and sexual violence; the foremost responsibility is to facilitate each shelter resident's and nonresident participant's immediate plan of action. The advocate works with the participant from the initial point of contact on the issues of crisis intervention, domestic and sexual violence education and specific short-term goals to make the participant and their children physically and emotionally safe. This position requires the ability to work independently, ability to accomplish goals, be a clear communicator, be patient, have flexibility, provide excellent service, and to travel between counties of service.

QUALIFICATIONS

Education

Required high school diploma or equivalent
Required leadership experience
Preferred College degree or 1 years' experience in a related field

Other

Valid MO Driver's License
Meets all MO state statutes/guidelines of being an insured driver
Reliable transportation
Able to pass a background check

Skills

Strong understanding of the issue of domestic and sexual violence
The ability to work with people of various ethnic, racial, and socioeconomic backgrounds
The ability to remain patient and calm during stressful situations
Excellent verbal and written communication
Computer skills (Microsoft Office, Excel, etc.)
Record keeping
Public Speaking

Personal Characteristics

Friendly and Polite
Integrity
Organized
Accountable
Self-motivated
Problem Solving
Maintain Positive Interpersonal relationships
Dependable
Ability to Multitask
Working Conditions and Physical Requirements
Work is normally performed in a typical interior work environment
Driving to supported county locations (eight counties) is required
Lifting up to 35 pounds

Core Mission Principles

Mission Driven
Teamwork
Results Oriented
Commitment to Organization
Communication
Exhibits Professional Conduct
Flexibility
High Integrity
Initiative
Concerned for Safety
Attentive to client's activity
Daily Housekeeping duties
Maintain Organized and Safe living conditions within Shelter
Duties
Provides coverage and back-up for the 24-hour Hotline
Screens and conducts initial intake with all individuals requesting services
Conducts intake interviews and provides orientation and follow-up to new shelter residents and non-resident clients
Provides follow-up to new and established participants
Provides survivors with crisis intervention, ongoing crisis peer counseling and domestic/sexual violence education, including empowerment/self-advocacy education
Provide advocacy for survivors (outreach) wit primary service providers, such as Law Enforcement, the Missouri Court System, Division of Family Services, and Hospitals, etc.
Assist survivors in filing for ex-partes, protection orders, and Crime Victims Compensation, as appropriate
Provide the services of the Case Manager, when necessary due to staffing patterns
Conduct exit interviews with survivors and provide follow-up as needed
Accurately make daily entries in record-keeping logs and case files
Provide instructional classes to survivors and the public on Parenting, Life-Skills, Healthy Relationships, Time Management, Budgeting, Meal Preparation, etc. as needed to assist clients in accomplishing their goals
Participate in the presentation of volunteer trainings, in-service trainings, and related volunteer functions
Attends relevant staff meetings, in-service, and trainings relevant to the position
Provide relevant monthly statistics
Participates in an on-call rotation
Provides shift coverage as needed, including holiday coverage as required
Ensure that precautions are taken to provide security and confidentiality
Understand and adhere to Christos House, Inc. policies and procedures
Other duties as assigned by the Shelter Supervisor

Reporting Relationships

Reports to: Shelter Supervisor

Interrelationships: Board of Directors, Executive Director, Shelter Supervisor, and Staff

Base Salary
Part-Time
Dependent on Experience and Years of Service

 

Title: Resale Manager
JOB DESCRIPTION

JOB SUMMARY


This person should know, understand, and support the mission of Christos House. The specific requirement is to be responsible for management of the assigned stores. This includes but is not limited to management of staff, building, vendors, suppliers, customer satisfaction, stocking, and cleanliness of the store. The core responsibilities are management of staff and assuring the highest level of customer service. This position requires the ability to work independently, ability to accomplish goals, be a clear communicator, be patient, have flexibility, and provide excellent customer service.

QUALIFICATIONS

Education
Required high school diploma or equivalent
Required leadership experience
Preferred 2 years in management position
Preferred 2 years in retail services

Other

Valid MO Driver’s License
Meets all MO state statutes/guidelines of being an insured driver
Able to pass a background check

Skills

Strong working knowledge of retail procedures
Excellent verbal and written communication
Customer Service Mindset
Computer skills (Microsoft Office, email, internet research, etc.)
Record keeping
Public Speaking
Employee Management
Stock Management
Schedule building
Cash register/Point of Sale Systems
Merchandising
Display Design & Creation
Math skills

Personal Characteristics

Friendly & Polite
Integrity
Organized
Accountable
Self-motivated
Problem Solving
Maintain Positive Interpersonal relationships
Dependable
Ability to Multitask
Working Conditions and Physical Requirements
Work is normally performed in a typical interior work environment
Driving to resale locations is required
Lifting up to 35 pounds
May be required to stand for long periods of time

Core Mission Principles

Mission Driven
Team Work
Results Oriented
Commitment to Organization
Communication
Exhibits Professional Conduct
Flexibility
High Integrity
Initiative
Concerned for Safety
Attentive to customer activity
Daily Housekeeping duties
Organized safe displays of products

Duties

Commitment to the mission of the organization
Maintain an overall pleasant and professional disposition with staff and public
Accomplishes results by communicating job expectations; planning, monitoring, and appraising job results.
Oversight of all resale clerks
Establishment of work schedules for all resale store employees and volunteers, ensuring coverage for all shifts
Participation in interviews of potential resale employees
Administration of Christos House, Inc. policies and procedures
Updating of Resale Store policies and procedures on an annual basis
Evaluation (quarterly and annually) of Resale Store employees work performance
Provide appropriate training to all resale store employees
Completion of monthly supply inventory
Completion of monthly purchase order and submission of PO to the Executive Director to ensure adequate store supplies are maintained
Ensuring that register tills are correctly maintained
Review and Approval/Denial of time-off requests from resale store employees
Submission of time-off requests to Executive Director for final approval
Ensure timely opening and closing of resale store
Supports team with scheduling, monitoring time sheets, and correction as needed
Responsible for assisting team with understanding and compliantly adhering to policies and procedures
Meets and enforces customer-service standards
Assist Executive Director as needed
Other duties as assigned

Reporting Relationships

Reports to: Executive Director

Interrelationships: Board of Directors, Executive Director, and Staff

Base Salary

Full-time
Dependent on Experience and Years of Service

 

 

 

 

 

 

 

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